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Strategies to Improve Emergency Department Care of the Deaf and Hard of Hearing Patient

Published:April 04, 2023DOI:https://doi.org/10.1016/j.jen.2023.02.007
      Strategies are provided for emergency nurses to improve care of the Deaf or Hard of Hearing patient in the emergency department.

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      References

        • James T.G.
        • McKee M.M.
        • Miller M.D.
        • et al.
        Emergency department utilization among deaf and hard-of-hearing patients: a retrospective chart review.
        Disabil Health J. 2022; 15101327https://doi.org/10.1016/j.dhjo.2022.101327
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        Conceptual model of emergency department utilization among deaf and hard-of-hearing patients: a critical review.
        Int J Environ Res Public Health. 2021; 18https://doi.org/10.3390/ijerph182412901
        • University of Washington, DO IT
        How are the terms deaf, deafened, hard of hearing, and hearing impaired typically used?.
        (Updated May 24, 2022. Accessed February 17, 2023.)
      1. Deaf Culture Cues™. La Crosse Medical Health Science Consortium. University of Washington Medical Center. 2016. Accessed March 19, 2023. https://www.lacrosseconsortium.org/uploads/content_files/files/Deaf%20Culture.pdf.

        • Hoglind T.A.
        Healthcare language barriers affect deaf people, too. Boston University School of Public Health.
        (Published 2021. Accessed February 17, 2023.)
      2. ADA business brief: communicating with people who are deaf or hard of hearing in hospital settings. U.S. Department of Justice.
        (Accessed February 17, 2023.)
        • National Association of the Deaf
        (Published 2022. Accessed February 17, 2023.)
      3. Tips for effective communication. Deaf-Hearing Communication Center.
        (Published 2022. Accessed February 17, 2023.)
      4. Precautions. St. Louis Children’s Hospital.
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      Biography

      Graham Lyons is an Emergency Department Nursing Services Assistant, Tufts Medical Center, Boston, MA.

      Biography

      Patricia A. Normandin, Member, Massachusetts ENA Beacon Chapter, is an Emergency Department Staff Nurse, Tufts Medical Center; and Faculty Member, Tufts University School of Medicine, Boston, MA. Twitter: @PnormandinRN. ORCID identifier: http://orcid.org/0000-0002-4432-829X.